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Terms & Conditions

Last Updated: December 7, 2025

Important: These terms govern your use of our website and form the basis for any service engagement. By using our website or engaging our services, you agree to these terms.

1. Definitions

In these Terms and Conditions:

  • "Company," "we," "us," "our" refers to Marzical Productions LLC, doing business as (DBA) AppUp Solutions.
  • "Client," "you," "your" refers to the individual or entity engaging our services or using our website.
  • "Services" refers to software development, consulting, and related services we provide.
  • "Deliverables" refers to all work product, including but not limited to software, code, documentation, designs, and other materials created under a project agreement.
  • "Project Agreement" refers to a separate written agreement specifying the scope, timeline, and fees for specific services.
  • "Confidential Information" refers to any non-public information disclosed by either party.

2. Acceptance of Terms

By accessing our website, submitting inquiries, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

These Terms and Conditions apply to website usage. Specific services will be governed by a separate Project Agreement, which will incorporate these terms by reference unless explicitly stated otherwise.

3. Services Overview

3.1 Scope of Services

AppUp Solutions provides custom software development services, including but not limited to:

  • Business analysis and requirements gathering
  • Software architecture and design
  • Custom application development
  • System integration
  • Mobile application development
  • Cloud solutions and deployment
  • Maintenance and support services

3.2 Project Agreements

All service engagements require a written Project Agreement that specifies:

  • Detailed scope of work and specifications
  • Project timeline and milestones
  • Pricing and payment terms
  • Acceptance criteria
  • Specific intellectual property arrangements (if different from these terms)

4. Intellectual Property Rights

Note: Intellectual property ownership is a critical aspect of software development. The following terms apply unless explicitly modified in a Project Agreement.

4.1 Client Materials

You retain all rights to materials, data, content, and intellectual property you provide to us ("Client Materials"). You grant us a limited, non-exclusive license to use Client Materials solely for the purpose of performing the Services.

4.2 Company Pre-Existing IP

We retain all rights to our pre-existing intellectual property, including but not limited to:

  • Proprietary frameworks, libraries, and tools
  • Development methodologies and processes
  • Generic code modules and components
  • Know-how and expertise developed prior to or independent of any project

Where our pre-existing IP is incorporated into Deliverables, we grant you a perpetual, non-exclusive, royalty-free license to use such IP solely as part of the Deliverables.

4.3 Custom Deliverables

Subject to full payment of all fees, ownership of custom Deliverables specifically created for your project shall transfer to you upon delivery and acceptance, excluding:

  • Company Pre-Existing IP (licensed as per Section 4.2)
  • Third-party components (subject to their respective licenses)
  • Generic, reusable code components that are not specific to your business

4.4 Third-Party Components

Deliverables may include open-source or third-party components. Such components remain subject to their original licenses. We will provide documentation of all third-party components and their applicable licenses.

4.5 Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to:

  • Reference you as a client in our marketing materials
  • Provide a general description of services performed
  • Display non-confidential aspects of work in our portfolio

We will not disclose confidential business information or proprietary details without your consent.

5. Confidentiality

5.1 Confidential Information

Both parties agree to maintain the confidentiality of Confidential Information received from the other party. Confidential Information includes:

  • Business strategies, plans, and financial information
  • Technical data, trade secrets, and proprietary algorithms
  • Customer and vendor information
  • Project specifications and requirements
  • Any information marked as confidential

5.2 Exclusions

Confidentiality obligations do not apply to information that:

  • Is or becomes publicly available through no fault of the receiving party
  • Was known to the receiving party prior to disclosure
  • Is independently developed without use of Confidential Information
  • Is rightfully obtained from a third party without confidentiality restrictions
  • Must be disclosed by law (with prompt notice to the disclosing party)

5.3 Duration

Confidentiality obligations survive termination of any agreement and continue for five (5) years from the date of disclosure, or indefinitely for trade secrets.

6. Payment Terms

6.1 Fees and Estimates

Project fees, payment schedules, and billing arrangements will be specified in the Project Agreement. Unless otherwise stated:

  • Estimates are provided in good faith but are not binding commitments
  • Fixed-price projects require a deposit before work begins (typically 25-50%)
  • Time-and-materials projects are billed monthly in arrears
  • All fees are exclusive of applicable taxes

6.2 Payment Schedule

Invoices are due within thirty (30) days of the invoice date unless otherwise agreed. We accept payment via bank transfer, credit card, or other methods specified in the Project Agreement.

6.3 Late Payments

Late payments may incur:

  • Interest at a rate of 1.5% per month (or the maximum legal rate, whichever is lower)
  • Suspension of work until outstanding balances are paid
  • Withholding of Deliverables until payment is received
  • Recovery of collection costs, including reasonable legal fees

6.4 Expense Reimbursement

Pre-approved expenses (travel, software licenses, hosting costs, etc.) incurred on your behalf will be billed at cost plus any applicable handling fees as specified in the Project Agreement.

7. Project Execution

7.1 Client Responsibilities

Successful project delivery requires your active participation. You agree to:

  • Provide timely access to necessary information, systems, and personnel
  • Respond to questions and requests within agreed timeframes
  • Review and provide feedback on deliverables promptly
  • Make decisions required to keep the project on track
  • Designate a primary point of contact with decision-making authority

7.2 Change Requests

Changes to project scope, timeline, or requirements after Project Agreement execution require a written Change Order. We will provide impact assessments for proposed changes, including effects on timeline and cost. Work on changes begins only after Change Order approval.

7.3 Acceptance Testing

Upon delivery of Deliverables, you will have a specified period (typically 14 days) to conduct acceptance testing. Deliverables are deemed accepted if:

  • You provide written acceptance
  • You fail to provide written rejection with specific deficiencies within the acceptance period
  • You use the Deliverables in a production environment

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that:

  • Services will be performed in a professional and workmanlike manner
  • Deliverables will substantially conform to agreed specifications for a period of sixty (60) days following acceptance
  • We have the right to provide the Services and grant the licenses described herein
  • Deliverables will not, to our knowledge, infringe any third-party intellectual property rights

8.2 Warranty Remedy

If Deliverables fail to conform to specifications during the warranty period, we will, at our option:

  • Repair or correct the non-conforming Deliverable at no additional cost
  • Replace the non-conforming Deliverable
  • Refund fees paid for the non-conforming Deliverable

This constitutes your exclusive remedy for warranty claims.

8.3 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, SERVICES AND DELIVERABLES ARE PROVIDED "AS IS." WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DELIVERABLES WILL BE ERROR-FREE, UNINTERRUPTED, OR MEET ALL OF YOUR REQUIREMENTS.

9. Limitation of Liability

9.1 Exclusion of Certain Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or data reconstruction costs
  • Business interruption
  • Loss of goodwill or reputation

This limitation applies regardless of the cause of action or theory of liability, even if advised of the possibility of such damages.

9.2 Liability Cap

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO ANY PROJECT OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9.3 Exceptions

The limitations in this section do not apply to:

  • Breaches of confidentiality obligations
  • Intellectual property indemnification obligations
  • Gross negligence or willful misconduct
  • Payment obligations

10. Indemnification

10.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Marzical Productions LLC (d/b/a AppUp Solutions) and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms or any Project Agreement
  • Your use of Deliverables in violation of these Terms
  • Client Materials that infringe third-party rights
  • Your violation of applicable laws or regulations

10.2 Our Indemnification

We agree to indemnify, defend, and hold harmless you from claims that Deliverables (excluding Client Materials and third-party components) infringe any third-party intellectual property rights, provided that:

  • You promptly notify us of the claim
  • You allow us to control the defense and settlement
  • You provide reasonable cooperation

11. Termination

11.1 Termination for Convenience

Either party may terminate a Project Agreement with thirty (30) days' written notice. Upon termination for convenience:

  • You pay for all work completed and expenses incurred through the termination date
  • We deliver all work-in-progress and materials completed to date

11.2 Termination for Cause

Either party may terminate immediately upon written notice if the other party:

  • Materially breaches the agreement and fails to cure within fifteen (15) days of written notice
  • Becomes insolvent, files for bankruptcy, or ceases operations
  • Engages in illegal or unethical conduct

11.3 Effects of Termination

Upon termination:

  • All outstanding payments become immediately due
  • Each party returns or destroys the other's Confidential Information
  • Provisions regarding IP, confidentiality, liability, and indemnification survive

12. Dispute Resolution

12.1 Good Faith Negotiation

The parties agree to attempt in good faith to resolve any dispute through direct negotiation before pursuing other remedies.

12.2 Mediation

If negotiation fails, disputes shall be submitted to mediation before a mutually agreed mediator. Each party bears its own costs, with mediation fees split equally.

12.3 Governing Law and Jurisdiction

These Terms are governed by the laws of the State of North Carolina. Any litigation shall be brought exclusively in the state or federal courts located in Wake County, North Carolina, and both parties consent to personal jurisdiction in such courts.

13. General Provisions

13.1 Independent Contractor

We are an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship.

13.2 Assignment

Neither party may assign these Terms or any Project Agreement without the other party's written consent, except in connection with a merger, acquisition, or sale of substantially all assets.

13.3 Force Majeure

Neither party is liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or infrastructure failures.

13.4 Entire Agreement

These Terms, together with any Project Agreement, constitute the entire agreement between the parties and supersede all prior negotiations, representations, and agreements.

13.5 Amendments

We may update these Terms from time to time. Material changes will be communicated via our website. Continued use of our services after changes constitutes acceptance.

13.6 Severability

If any provision is found unenforceable, the remaining provisions continue in full force and effect.

13.7 Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement.

13.8 Notices

All notices must be in writing and delivered via email with confirmation, certified mail, or recognized courier service to the addresses specified in the Project Agreement.

14. Website Terms of Use

14.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or collect data
  • Transmit malicious code or interfere with website operation
  • Impersonate any person or entity
  • Use the website for any illegal purpose

14.2 Content Accuracy

While we strive for accuracy, website content is provided for general information only and may not reflect current offerings. We reserve the right to modify content at any time without notice.

15. Contact Information

For questions about these Terms and Conditions:

AppUp Solutions
A DBA of Marzical Productions LLC
Email: [email protected]
Address: 4030 Wake Forest Road Ste 349, Raleigh, NC 27609

© 2025 Marzical Productions LLC d/b/a AppUp Solutions. All rights reserved.

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